Underlines in business writing
While email communications can be relaxed, friendly and informal, you still want to sound professional. Underlining impairs legibility: it obscures some letters and punctuation esp. Keep salutations professional. Other uses of underlining in a tracked document could certainly cause some confusion—yet another reason for avoidance.
Believe it or not, survey respondents were strongly against the use of slang in emails. While these features can be used to emphasize a point, too much of a good thing goes bad quickly.
Use BCC when mailing to a bulk list or when the privacy of the recipients is essential.
Bold and underline in email etiquette
Respond to emails in a timely fashion. Matthew Butterick, Typography for Lawyers 78—79 Even when a discerning individual attempts to use the underscore correctly, he or she often ends up applying the attribute to a word or phrase that does not require an underline. When to Underline In reality, the rules of underlining words and phrases are very few. Watch your tone. Underlining impairs legibility: it obscures some letters and punctuation esp. While email communications can be relaxed, friendly and informal, you still want to sound professional. If you must use them, try to limit yourself to one exclamation point per business email. Recipients who click a link that takes them nowhere will likely abandon your email altogether. LawProse Lesson Ban underlining in your legal documents. Use CC to include people on a need-to-know basis.
Matthew Butterick, Typography for Lawyers 78—79 However, etc is not underlined. Lawyers have spent decades trying to achieve emphasis in legal documents by underlining.
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